Contact Information

At PureCare Point, we value our customers and are here to assist you with any questions or concerns. Whether you need help with a product, have inquiries about your order, or require further information, feel free to reach out to us

Customer Support:

  • Email (preferred): contact@purecarepoint.com.
    We are     available to assist you with any product or order-related queries. We aim to respond to all emails within 24-48 hours.
  • Phone: +61-470720851. Available during business hours, Monday – Friday: 9 AM – 5 PM (AEST) for instant support.
  • Live Chat: For quick questions, use our live chat feature located at the bottom right of the page. Available during business hours, Monday – Friday: 9 AM – 5 PM (AEST) for instant support.
  • Contact form: You can also send your queries by filling the Contact Us form on the Home page of our website.
  • Business address (for mail and returns): 6 Erskine Way, Melton West, VIC, 3337.

Social Media:
Connect with us on social media to inquire or stay updated on our latest collections, offers, and news.

For common questions about shipping and returns please read our Shipping and Return policies.

We look forward to assisting you!