Contact Information

At PureCare Point, we value our customers and are here to assist you with any questions or concerns. Whether you need help with a product, have inquiries about your order, or require further information, feel free to reach out to us.

Customer Support:

  • Email: contact@purecarepoint.com. Our team is available to assist you with any product or order-related queries. We aim to respond to all emails within 24-48 hours.
  • Live Chat: For quick questions, use our live chat feature located at the bottom right of the page. Available during business hours, Monday – Friday: 9 AM – 5 PM (AEST) for instant support.
  • Contact form: You can also send your queries by filling the Contact Us form on the Home page of our website.

    Business Address:
    PureCare Point
    4 Oster Place, Flynn, ACT, 2615
    Australia

    Social Media:
    Connect with us on social media to stay updated on our latest collections, offers, and news.

    For common questions about shipping and returns please read our Shipping and Return policies.

    We look forward to assisting you!